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Business Modeling
- Instructor Name: Nadeem Ahmed Khan
- PIDE School Of Economics
- E-mail: [email protected]
Prerequisites For this Course:
None
Text Book(s):
None
Reference Book(s):
- Business Model Generation by Alexander Osterwalder & Yves Pigneur.
- Value Proposition Design by Osterwalder, Pigneur, Bernarda & Smith.
- Platform Revolution by Geoffrey G. Parker, Marshall W. Van Alstyne & Sangeet Paul Choudary.
- Competing on Business Analytics by Thomas H. Davenport & Jeanne G. Harris.
- The Invincible Company by Osterwalder et al.
- Human Capital Analytics. Jac Fitz Anz
Case studies:
- Southwest Airlines Harvard Business Publishing (HBP)
- Apple iPhone ecosystem Ivey Publishing
- Zara fast fashion Ivey
- Netflix HBP
- Airbnb HBP
- IKEA Ivey
- Amazon Marketplace HBP
- Uber vs. Lyft HBP / The Case Centre
- Spotify Ivey
- Netflix vs. Blockbuster HBP
| Course Learning Objectives | Course Learning Outcomes | |||||
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| 1 | X | X | X | X | ||
| 2 | X | X | X | X | ||
| 3 | X | X | ||||
| 4 | X | X | ||||
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Course Description
This course equips graduate students with theoretical knowledge and practical skills to design, analyze, and implement innovative business models across diverse industries. Emphasizing the case study method, it bridges academic concepts with real-world applications, fostering strategic thinking, analytical capability, and creative problem-solving.
This course introduces core frameworks and tools for business model innovation, value creation, delivery, and capture. Students engage with real-world case studies to explore traditional and emerging models, platforms, freemium, disruptive innovations, servitization, and AI-driven strategies, while developing hands-on experience in applying frameworks like the Business Model Canvas (BMC) and Porter’s Value Chain. The course culminates in student-designed business models presented to a mock panel of investors.
Course Objectives
Students completing this course will be able to:
- Understand core business model concepts and foundational theories.
- Apply structured business model tools like BMC, Value Proposition Canvas, and Porter’s Value Chain.
- Analyze real-world case studies to evaluate success and failure factors.
- Develop data-driven, scalable, and innovative business model solutions.
- Demonstrate effective communication and teamwork in presenting business model analyses.
Learning Outcomes
By the end of the course, students will:
- Understand the foundational concepts and theories behind business models.
- Apply structured tools like BMC, Value Proposition Canvas, and Porter’s Value Chain.
- Analyze real-world case studies to identify factors for success or failure.
- Develop data-driven, scalable, and innovative business model solutions.
- Demonstrate effective communication and teamwork through case analysis and project presentations.
Lecture Plan
Week wise Content and Class Activities
| Week | Topics (Brief Details) | Case Study Focus | Case Study Source | Class Activities |
CLO |
| 1 | Introduction to Business Models & Case Methodology – Definitions, history, importance, and overview of case-based learning. | Southwest Airlines: low-cost model | Harvard Business Publishing (HBP) | Case method workshop; quick role-play on cost vs. differentiation |
1& 3 |
| 2 | Value Proposition Design – Identifying customer segments, unmet needs, value creation. | Apple iPhone ecosystem | Ivey Publishing | Value Proposition Canvas group exercise |
2 & 3 |
| 3 | Value Delivery Mechanisms – Channels, operations, and logistics for value delivery. | Zara: fast fashion logistics | Ivey | Supply chain mapping activity |
2 & 4 |
| 4 | Value Capture & Revenue Models – Profit formulas, pricing models, diversification. | Netflix: subscription evolution | HBP | Revenue model breakdown; debate: ad-supported vs. subscription |
2 & 5 |
| 5 | Business Model Canvas (BMC) – Components and application. | Airbnb platform | HBP | Teams build BMC for a local startup idea |
2 & 3 |
| 6 | Porter’s Value Chain & Competitive Advantage – Identifying cost and differentiation drivers. | IKEA: operational efficiency | Ivey | Create a value chain diagram for a competitor |
2 & 3 |
| 7 | Platform-Based Ecosystems – Network effects, scalability, competition. | Amazon Marketplace | HBP | Network effect simulation game |
3 & 4 |
| 8 | Mid-term Project presentation | ||||
| 9 | Subscription & Freemium Models – Customer lifetime value, upselling. | Spotify: freemium strategy | Ivey | Design a freemium plan for an edtech app |
3 & 4 |
| 10 | Disruptive Business Models – Innovations that redefine industries and displace incumbents. | Netflix vs. Blockbuster | HBP | Group debate: Incumbent defense vs. disruptor strategy |
2 & 4 |
| 11 | Servitization & Product-as-a-Service – Transitioning from products to services. | Public Transport in Various Cities: Cities like Helsinki, London, and Singapore | Cost-benefit analysis workshop |
4 |
|
| 12 | AI-Driven Business Models Data monetization, automation, predictive analytics, Prescriptive Analytics | Smart Cities and Urban Planning AI-Driven Data Monetization:
Barcelona Smart City Initiative |
4 & 5
|
||
| 13 | Data-Driven Decision-Making in Business Models KPIs, dashboards, and analytics. | Build a simple KPI dashboard (Excel) |
4 |
||
| 14 | Risk Analysis & Scalability Challenges – Growth risks, operational failures. | Indian Railway System | Group debate: Scale fast or grow steady? |
3 |
|
| 15 | Student Case Presentations Applying learned frameworks. | Selected by students | – | Peer evaluations; panel questioning |
5 |
| 16 | Final Project Presentations & Wrap-Up – Developing an innovative model. | – | – | Final pitch to “investors” (faculty + peers) | |
Semester Project:
Students will work in teams to design a comprehensive and innovative business model for a startup or an existing organization seeking transformation. The project will require applying all frameworks and methodologies covered in the course such as the Business Model Canvas, Value Proposition Canvas, data-driven analytics, and risk/scalability analysis while integrating case study insights.
Key Deliverables:
- Business Model Canvas (BMC): Full mapping of the proposed model.
- Value Proposition Canvas: Identification of customer segments, needs, and value creation.
- Revenue Model Plan: Pricing, revenue streams, and financial sustainability.
- Operational Blueprint: Logistics, supply chain, technology integration.
- Risk and Scalability Analysis: Identify risks and strategies to manage growth.
- Data-Driven Dashboard: Simple KPI tracking sheet (Excel).
- Final Presentation: 15-minute investor-style pitch with Q&A.
Timeline & Milestones:
| Week | Milestone |
| Week 4 | Project topic selection and approval |
| Week 6 | Submission of preliminary BMC |
| Week 9 | Mid-term progress presentation |
| Week 12 | Submission of full draft |
| Week 15 | Final presentation & report |
Grading Policy
Quizzes 10%
Project 10%
Case Presentation 5%
Class Participation 25%
Mid Term 15%
Final Exam 35%
Week 1: Introduction to Business Models & Case Methodology
- Concepts: Definitions, history, components of business models, importance in strategy and innovation.
- Case Methodology: Origins at Harvard, Socratic learning, active discussion.
- Theoretical Content:
- Business Model Theory (Teece, 2010)
- Strategic Management Theories (Mintzberg’s schools of thought)
- Case Study Method (Yin, 2003)
Week 2: Value Proposition Design
- Concepts: Customer segmentation, jobs-to-be-done, pain relievers, gain creators.
- Theoretical Content:
- Value Proposition Canvas (Osterwalder et al.)
- Customer-Centric Design Thinking (IDEO model)
- Kotler’s Segmentation-Targeting-Positioning (STP) framework
Week 3: Value Delivery Mechanisms
- Concepts: Delivery channels, supply chain coordination, customer journey mapping.
- Theoretical Content:
- Operations Management Theory
- Channel Strategy Models
- SCOR Model (Supply Chain Operations Reference)
Week 4: Value Capture & Revenue Models
- Concepts: Monetization strategies, cost structure, pricing, bundling, revenue diversity.
- Theoretical Content:
- Revenue Model Frameworks (subscription, pay-per-use, licensing)
- Profit Model Canvas
- Porter’s Five Forces (Profitability Analysis)
Week 5: Business Model Canvas (BMC)
- Concepts: Mapping all nine building blocks of a business model.
- Theoretical Content:
- Business Model Generation (Osterwalder & Pigneur, 2010)
- Systemic thinking in business model innovation
- Lean Startup Principles (Ries, 2011)
Week 6: Porter’s Value Chain & Competitive Advantage
- Concepts: Identifying value-added activities, cost vs. differentiation strategies.
- Theoretical Content:
- Porter’s Value Chain
- Generic Strategies (Cost Leadership, Differentiation, Focus)
- Resource-Based View (RBV)
Week 7: Platform-Based Ecosystems
- Concepts: Multi-sided markets, indirect network effects, platform governance.
- Theoretical Content:
- Platform Economics Theory
- Network Effect Theory (Katz & Shapiro)
- Ecosystem Strategy (Moore’s Ecosystem Model)
Week 8: Mid-term Project Presentation
- Activity: Application of Weeks 1–7 through student presentations.
- Theoretical Reinforcement: Feedback using applied theory from previous weeks.
Week 9: Subscription & Freemium Models
- Concepts: Tiered pricing, user acquisition, customer lifetime value (CLV).
- Theoretical Content:
- Freemium Economics (Anderson, 2009)
- Customer Acquisition Cost (CAC) vs. CLV
- Retention & Churn Models
Week 10: Disruptive Business Models
- Concepts: How innovations transform industries by serving underserved markets.
- Theoretical Content:
- Disruptive Innovation Theory (Clayton Christensen)
- Innovator’s Dilemma
- Technology Adoption Life Cycle
Week 11: Servitization & Product-as-a-Service
- Concepts: Shift from ownership to usage, lifecycle services.
- Theoretical Content:
- Servitization Theory (Baines et al.)
- Product Service System (PSS) Theory
- Outcomes-Based Business Models
Week 12: AI-Driven Business Models
- Concepts: Data monetization, intelligent automation, decision augmentation.
- Theoretical Content:
- AI in Business Model Innovation (Iansiti & Lakhani, 2020)
- Predictive & Prescriptive Analytics frameworks
- Digital Transformation Theory
Week 13: Data-Driven Decision-Making in Business Models
- Concepts: KPIs, business dashboards, metrics alignment.
- Theoretical Content:
- Balanced Scorecard (Kaplan & Norton)
- Performance Management Systems
- Data Strategy Frameworks
Week 14: Risk Analysis & Scalability Challenges
- Concepts: Market uncertainty, operational bottlenecks, scale-up issues.
- Theoretical Content:
- Risk Management Frameworks (ISO 31000)
- Scalability Theory
- Scenario Planning Models (Schoemaker)
Week 15: Student Case Presentations
- Activity: Applying theories, models, and tools from across the course.
- Focus: Evaluation, synthesis, and critical analysis using learned theoretical frameworks.
Week 16: Final Project Presentations & Wrap-Up
- Deliverable: New or improved business model showcasing theory-to-practice linkage.
- Wrap-Up: Reflection using:
- Business Model Innovation Lifecycle
- Blue Ocean Strategy Concepts
- Strategic Alignment Models
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