Public Sector Efficiency: Perspectives on Civil Service Reform

CONTENTS

               Pages

Foreword                                                                  v

PART 1

Pakistan: The Need for Civil Service Reform

Shahid H. Kardar                                                       1

Decentralise, Professionalise, and Autonomise

Nadeem Ul Haque                                                    17

Why Perks Block Reform

Nadeem Ul Haque                                                     21

Reforming the Civil Servants’ Pension System

Shahid H. Kardar                                                        25

Explaining Civil Service in Pakistan

Moeen Afzal                                                               29

The Civil Service and the Role of the Government

Shahid H. Kardar                                                        35

The Experience of Civil Service Reforms in Argentina, the US, and Canada

Mosharraf Zaidi                                                         39

Civil Servants’ Salary Structure

Faiz Bilquees                                                              45

Bureaucracy and Pro-poor Change

Asad Sayeed                                                              51

The Efficiency of Civil Services

Javed Masood                                                           55

Devolution

Shafqat Mahmood                                                    61

PART 2

Public Service: Through the Eyes of Civil Servants

Nadeem Ul Haque and Idrees Khawaja                     65

PART 3

Attitudes Towards Civil Service of Pakistan: A Perception Survey

Faheem Jehangir Khan and Musleh-ud Din                87

PART 4

Why Civil Service Reforms Do Not Work

Nadeem Ul Haque                                                      103

PART 5

Strengthening Public Sector Capacity for Improved Governance in Pakistan

Faheem Jehangir Khan                                               135

References                                                                  138